FAQ

How long will it take to get my PC, and what delivery options do you offer?



Most ONEXtech systems are built, tested, and ready to collect or ship within 3–7 working days.

You can choose collection from our Rochdale office, tracked UK delivery, or even our personal local delivery service for nearby customers.

We also offer a premium same-day delivery option for in-stock prebuilt systems. Perfect for anyone who wants to start gaming right away.

Every PC is fully tested, safely packaged, and ready to plug in and play.


Do your PCs come with a warranty?




Yes, every ONEXtech PC includes a 1-year hardware warranty covering parts and labour.

Most components also carry up to 3 years of manufacturer warranty, and we’re always happy to help you handle any manufacturer claims or replacements if needed.





Can I customise a PC before ordering?


Absolutely! We specialise in custom builds.

Message us directly via WhatsApp or email and we’ll help you choose the perfect parts, cooling, and design for your needs and budget.

Do your PCs come with Windows installed?


Yes, every ONEXtech PC comes with a fresh installation of Windows 11, fully activated, optimised, and updated.

Your system arrives ready to go straight out of the box — no setup, no bloatware, just pure performance.


Can I pay a deposit or reserve a PC?


Yes! You can secure a build with a small deposit and pay the balance upon collection or delivery.

This option is perfect for custom or upcoming builds. Just message us to arrange it directly.


Do you offer upgrades, repairs, or console servicing?



Yes, we also provide PC upgrades, repairs, and cleaning services at our ONEXtech office in Rochdale.

You can bring in your gaming PC, PS5, or Xbox for professional maintenance, dust cleaning, or thermal refresh.

Quick, affordable, and handled with the same care we put into every ONEXtech build.